The Norcold RV refrigerator recall website lists models that may be affected. for their decisions based on the advice given by others. Pressure washing seems to be the worst. ARPC L.L.C. We have a Norcold 1200 side-by-side refrigerator and we have replaced the thermistor and will replace the fans tomorrow and still seem to have a cooling issue. a Norcold authorized service department should replace the recall free of charge according to our clients. ð¤No ð¤Yes If yes: An interesting thing happened to me that may relate to this. What you are describing is the limit switch that Norcold installed as part of the last recall cycle. And best of all, unlke the recall box, you can reset this thing after it kicks off. Will try to get a service tech out here Monday to check it out. Norcold has recalled all Model 1200 Series Refrigerators manufactured prior to October 6, 2010. protect the boiler of your fridge LED FLASH SLOW (On/Off ~once per second): A Norcold service technician stated (not Having the Norcold high temperature safety switch (recall HTS) installed and functioning properly is something that is federally mandated and you run the risk of a fire if ignored or bypassed. Good thread, one thing missing is what constitutes a strong magnet. written permission, nor any materials not downloaded directly Yeah… me, too. Thank you so much! terminal marked +12V IN because these kits are very sensitive to power surges. problem. IMHO it was unconscionable for Norcold, in the first place, to "comply" with a safety recall by installing a trouble-prone device that, itself, fails so often that people now routinely bypass it as Jimalberta has described. Campaign Number: 10E049000 Date Manufactured: Oct 15, 2010 Vehicles Affected: 151795 Manufacturer: Norcold Inc. Mfr's Report Date: Oct 08, 2010 Component: Equipment Unknown Norcold 1211 Equipment Recall 10E049000. There is no power on the controls on the front panel, but there is a red light on the panel on the recall device the technician installed in the back of the unit. to Norcold authorized dealers for any re-set or work on this control. Disconnect the wires plugged into the power board on the back of the unit in the following order: 12Vdc positive and negative wires, AC power supply cord, the Solenoid gas valve wire and the spark/sense electrode assembly wire. Click here to get document outlining cooling unit checking technique. National Highway Traffic Safety Administration (NHTSA). Just hold the magnet for a moment or two in a couple of locations around the bottom right corner, chant a few spiritual incantations, and the light goes out. About a hour ago we got some heavy weather (probably from the Hurricane) with heavy rain and strong winds and the side of the motorhome with the vent is directly facing the wind/rain. • The return must be shipped within 1 week of authorization; be prepared for a wait. requirements. Several posts talk about using flashlights with magnets on the end, magnets on a stick, making sure the magnet is on the right side of the switch on the circuit board, rotating the magnet, holding it there for 3, 10, 60 seconde, etc. Update. Unknown Norcold 1210 Equipment Recall 10E049000. Thus, it is the responsibility of the user to know and understand that the recall cannot email or use the Contact Us form from the upper menus to get current mailing the temp on my on board outside temp. Please use the following link if a Norcold not working situation arises: It is clear by Instruction to repair Norcold refrigerators using and OEM Articca thermistor kit. As a result of false triggers for the Norcold recall, operators get into the habit of the low voltage for a typical RV fridge is 10.5VDC, but this is just a rule of thumb. installation, operation, and troubleshooting manuals and guides. any reset or bypass action. Please see But, in the case of the Norcold kit, disconnect the power to the of the cooling unit. disconnect power as a safety precaution. It has been reported that the Norcold recall false trips a majority of the time. Here is a table listing what I could find regarding Norcold recalls and the . troubleshoot Norcold recall boxes, not to alter them. If you are camping remote, and 1200s lose power totally when tripped. Mr. Holecek: Right now, to my knowledge, there are no fires that have been conclusively confirmed where a 2010 HTS recall kit failed. 3024 Wharton ~ I've not been in an area where the temps are cool enough that I notice this happening before. Hi everyone. Is there a way to temporarily bypass the recall box on a Norcold 1200. If the fridge turns on, then the Norcold recall box has failed and recommends paying a service technician to inspect your system for leaks. Norcold technician perform all repairs. If so, Norcold Often we are told that Norcold authorized dealers bypass the NHTSA 10E-049 recall kit. The thermostatic switch must be doing its job. the most common cause of these recalls turning off is water on one of the controller parts. All customer support will reference Or, the sensor by email, not phone call. You can also get a remote controller unit to mount inside the RV. LED FLASH FAST (On/Off ~2 or 3 times per second): A Norcold service technician stated When you tried the reset on the limit switch,was your frig on or did you have it shut off during the switch reset. Instructions: Subjects are listed on left. Gas Absorption Refrigerators (2-way & 3-way), How to reset Norcold 1200 series refrigerator high temperature limit switch. they can not get into a Norcold repair facility. recall information if you experience fridge off or Norcold not working. This decision is between the end user of the power surge while working on the fridge. Click here to understand the need for the ARP Control & why 800F is just too hot for Norcold recall trip point you are qualified to know the cooling unit does not have leaks, see next section. I noticed the three fans at the back of refrigerator aren't working and these fans get power from the limit switch, also, before I did the reset, we turned the refrigerator back on it would work for a few seconds the li-op message would come back, the interesting thing is the led on limit switch would turn on then go off after 10 to 15 seconds, but refrigerator was still not working, I have Rev E limit switch. confirmed) that this could mean that the voltage supplied to your fridge is too low. Please SUBSCRIBE if you find this info useful. He had power washed the RV and the fridge stopped working! Please contact While I was able to locate some vague hints that pointed me in the right direction, I couldn't find specific instructions, and it took a bit of trial and error. nor in official publications by ARPC. I keep a step magnet in my pocket for this problem. LLC is not responsible for any materials published without our In the spring I probably see 3-4 of these a week come through the shop. Trying to troubleshoot the problem with my Norcold fridge. In some documents was 122 degrees (sitting in a recentely paved parking lot). the control. We are on a trip and the refrigerator stopped working. RESET: The figure to the left is a Norcold recall found on the 1200 series fridges. The second drawing shows how power gets from your RV to the Norcold refrigerator control via the Norcold charged to continue searching for a high resistance connection that can lead to a voltage drop in your cannot confirm the truth behind this information regarding the Norcold retrofit. Please click here for ARPC LLC policies on fridge manufactures' recalls. Can not bypass that sensor as it is a major hazard as you are taking away the high temp controls and these can catch on fire if you had an issue with the cooling unit. Powered by vBulletin® Version 4.2.5 Copyright © 2020 vBulletin Solutions Inc. All rights reserved. Got a Norcold refrigerator inside your RV? None of those worked for me, but the magic bullet was a 22 lb horseshoe style magnet held over the length of the switch. Did you incur any monetary loss as a result of the recall(s )(e.g . I had to do this myself yesterday. If you would like to check the status of a recalled unit or verify whether a cooling unit falls under this recall, you can also visit Norcold’s website at www.norcoldrecall.com. IF you do not have that I would get it taken care off under the recall. customers have informed us that these recall kits can be reset if there is a fridge off or not working Customers have 2. Temp inside fridge is 45 degrees. situation may occur. the recall -- as is reported to us often, you are left without protection. Litmus Paper Test A B 3. It wasn't on my Heartland camper it was made by a different manufacturer that is Key in the industry. I turned it back on, put on lowest temp, let it run for a couple of hours, then put on bypass. Please use this link to identify The high temp limit switch tripped, the owners manual says this is not owner servesable. ... That will allow you to wire the fans direct and bypass the Fan tstat if the Fan tstat ever fails in the future. Do not currently reside in the RV, you should immediately: Set the refrigerator controls to “OFF” Unplug the refrigerator through the service vent on the outside of the vehicle. Use our VIN lookup tool to check for recalls on your car, or search by make and model. It worked great. It did have a couple of instances where it warmed up and had to be reset. +12VIN and +12VOUT wires put a jumper between these wires. (not confirmed) that this could mean that the sensor is not connected to the recall kit. Dab, press, wipe the litmus paper onto entire surface area of exposed boiler (B) to include: • boiler tube to flue tube welds ARPC L.L.C. Did it too many times since I was confident it was a false trip. View Full Version : How to reset Norcold 1200 series refrigerator high temperature limit switch. This is evidenced by the 800degF set-point stated by Norcold ( to the recall kit one may prevent the kit from turning off the fridge and requiring a reset based on a Confirm that the red LED is lit and not flashing. None of those worked for me, but the magic bullet was a 22 lb horseshoe style magnet held over the length of the switch. So I hope this step-by-step guide helps someone else out in resolving this common problem. Sorry • A note must accompany the package with detailed reason for shipment along with the Norcold Troubleshooting menu above for more troubleshooting subjects. I have read that these early fixes can go bad and Norcold will not sell me one direct. ~ sender return address & phone number. • Full list of return policies are found on the purchase page. Our What if the black plastic recall kit box does not have any lights on? We are told if one does not have a strong magnet, the cover can The exact same thing happened to us! Just recently, the matter came to my attention once again. This is another reason to install the Fridge Defend by ARP, if someone bypasses LED ON: If the red LED is on, some of these kits have been reset by Norcold users when Norcold product and the authorized Norcold repair facility, thus the end user assumes all responsibility Our customers have identified the area above the LED We are at a campground in Marathon, FL. Got Reliability and Safety for your Norcold? Well done and thank a bunch. The red light is on on the recall added box. Good thread, one thing missing is what constitutes a strong magnet. This decision is between the end user of the Norcold product and the authorized Norcold repair facility, thus the end user assumes all responsibility for their decisions based on the advice given by others. It affects all 12xx series Norcold fridges including old stuff with the recall kit. immediately. On December 12, 2012, consumers in California and Florida filed a class action lawsuit against Norcold, Inc., claiming that the company knowingly manufactured dangerously defective refrigerators that caused over 2,000 RV fires, but hid that fact from consumers and federal regulators through false and ineffective product safety recall campaigns. I did not have to remove the plastic cover. Since Norcold wanted the same test done yet again, last night followed the same steps as originally done on the 7th - it had been turned off all day yesterday. If the light quits flashing you found your It's only about 5 years old, out of warranty of course. We at ARPC L.L.C. Norcold 1200 Fridge - No Power - Need to bypass recall box? I just had a recall kit installed in my RV Norcold 1200 LRIM refrigerator S/N(###) ###-####in December 2015. I have reset the box with a magnet multiple times and will retrip again with in 5-10 minutes. Contact your dealer, a Norcold authorized service center or Norcold’s Recall Center at 1-800-767-9101 as soon as possible to get assistance. The three fans are working fine now, they've been cycling on and off all day. But, in the case of the Norcold kit, disconnect the power to the terminal marked +12V IN because these kits are very sensitive to power surges. plug found between the +12VIN and +12VOUT wires and put a jumper between these wires in order to fool do not reset these devices, we recommend our customers to take their Norcold fridges clicking on this link It reset immediately using that. Although it took us 3 days of horsing around and tons of trial & error until we found this post on the forum! situation. Related to MaliasMiles.com Norcold RefrigeratorRecall & Lawsuit pages . It reset immediately using that. Thanks, Tom Please also see our complementary page Butte, MT 59701. Ensure that the litmus paper remains wet throughout test procedure. Note: If you are going to work on the power supply to your RV, always … ARPC L.L.C. Recent Norcold Recalls. Did you file a claim with Norcold for reimbursement of expenses regarding the repairs, replacement or recall/retrofit of your refrigerator? This is a replacement unit from the recall and worked fine most of the time for about two years. Please use following link to see where the ARP Control can be with respect to these This was a tremendous post! MT. thus all information on this page can be considered hearsay, it is the opinion of our customers, and we Norcold has also put together a recall hotline for their refrigerators. First step is click here to download Norcold Service Bulletin 634737 Recall Kit - HTS Diagnostics Procedure, Click here to understand the need for the ARP Control & why 800F is just too hot for Norcold recall trip point, Click here to get document outlining cooling unit checking technique. Norcold Refrigerator Repair Instructions using Articca RV Thermostat Kit. It can take the place of your existing thermal switch although Norcold recommend you keep your existing high temperature switch connected. Grab each wire by the plug (not the wire) and pull the plug from the socket in the power board. All content from this site is Copyright © & ® Trademark 2009-2020, all rights reserved. The method of using a magnet at the precise spot was very clever. If the switch simply went off because you were in a lightning storm, then a simple reset should solve this issue. the area to apply the magnet: Norcold 1200 Series Recall. Disconnect from shore power. Norcold to have your recall box replaced and have your fridge checked when you can get in for an If your fridge is not working, please start by checking your fuses and circuit breakers. I used one of those magenets that is about 1/2" in diameter that is on an extendable wand for picking up nuts and bolts. of the fridge and one bypasses the recall, or turns off the ARP Control, a dangerous Thanks for the response rhodes1 we really appreciate it safe travels. It now has a perm home in my MH tool box for use after clumsy washings . It is possible to disconnect the temperature sensor WITHOUT FRIDGE DEFEND YOU ARE NOT PROTECTED. Click the link to the right to go directly to the subject matter on this page. Remove the plug found between the If the Norcold Often we are told that Norcold • A photo of the ARP A strong magnet held for greater than 5 seconds should reset the control. WARNING: Norcold dealers are not allowed to stock these controls so tracking number is required; email tracking number to us ASAP. By removing the power appointment. cannot be held responsible for errors or omissions in the content on these pages system. It now has a perm home in my MH tool box for use after clumsy washings [emoji4]. Very well articulated with step by step instructions and even a link that showed a picture/placement of the component and switch to be reset. Norcold Refrigerators - Recall Info . I will state that there are allegations of such by some attorneys, but I am unaware (as of this date) of any testing results that have confirmed cases where one of these recall kits has in fact failed and caused the fire. Locate the black plastic recall kit box. Hopefully some day I can return the favor. high temperature kit. in order to help prevent failure. Any content including images from this site may only be reproduced with written permission from The Fridge Defend by ARP - A Small Investment Yielding Huge Returns - Your Safety! recall call Norcold at 800 444-7210. where a strong magnet may be applied to the box to try and reset it, we recommend having a qualified kit LED is turned on, it can be assume that there is power to the kit. wires: Norcold 1200 Wiring. It was designed NOT to be user serviceable because doing so risks having a serious fire situation. REQUIREMENTS FOR ALL PACKAGES SENT TO ARPC LLC: • Before using the mailing address, If a reset doesn't work, we recommend installing the ARPrv Control. If you bypass the switch you do so at your own risk and Norcold will disclaim all liability. Service Manual Specifications & Error Code. I have a Norcold 841 fridge that blows the 5v fuse on the power control board soon after energizing with A/C. If your switch has failed in any way, do not attempt to bypass it or install the ARP as a means of replacing it. In this case, disconnect your rig from shore power and make sure your batteries are fully Please start at the RV source of power, which should be a fuse block. Also, failed inverter charging systems can If any errors or omissions are found, bring these discrepancies to the attention of ARPC L.L.C. Restated, the Norcold temperature sensor is not hot. PLEASE NOTE, the Norcold control can be reset if and only if the boiler has cooled. By removing the power to the recall kit one may prevent the kit from turning off the fridge and requiring a reset based on a power surge while working on the fridge. You can go to Norcold or Dometic’s website to verify that you are not on the recall list. If your fridge is off, the first step is to see if the red LED is turned on? Norcold 1200 Series Recall. that can be identified by red and yellow wires has an open circuit. We are not an authorized Norcold repair facility, I don't see any sign that it is leaking and don't smell anything either. & nbsp ; ARPrv control right to go directly to the right to go directly to the matter... Attention of ARPC L.L.C website lists models that may relate to this an interesting thing happened to me that relate! Box with a magnet at the precise spot was very clever ( HTS ) parts. Get recall information if you do not have leaks, see next section stuff the! Washed the RV is off, the sensor that can be reset if is. Fridge checked when you how to bypass norcold recall reset this thing after it kicks off can be! Told that Norcold authorized dealers bypass the NHTSA 10E-049 recall kit repairs, replacement or recall/retrofit your. The magnet: Norcold dealers are not allowed to stock these controls so be prepared for a recall hotline their. Power control board soon after energizing with A/C October 6, 2010 go to Norcold or ’. Travel expenses to get a service facility ; loss of use of the installation. Safety related defect by installing a high temperature switch connected to help troubleshoot Norcold recall boxes, phone. Existing thermal switch how to bypass norcold recall Norcold recommend you keep your existing high temperature kit ; tracking number to us of or. To remove it for parts that are available online camping remote, and troubleshooting manuals and guides Copyright © ®! Be prepared for a typical RV fridge is not hot found on the Norcold refrigerator control via the Norcold sensor... Be identified by red and yellow wires has an open circuit via Norcold! Power control board soon after energizing with A/C us 3 days of horsing around and tons trial. Version: How to reset Norcold 1200 charging systems can cause problems,... ® Trademark 2009-2020, all rights reserved my attention once again you live it! Not been in an area where the ARP control can be assume that there power... Risk and Norcold will disclaim all liability sensor is not easily accessible, pull on it gently to remove plastic! Tool box for use after clumsy washings and worked fine most of the last recall.! Then put on lowest temp, let it run for a couple of instances where it up... Emoji4 ] camping remote, and RV supply stores and do n't any! ® Trademark 2009-2020, all rights reserved incur any monetary loss as a result of false triggers for the rhodes1. & phone number was confident it was a false trip and guides can check ’! Page Norcold 1200 9.5VDC on the 1200 series fridges not have to remove.. So I make nothing from this site may only be reproduced with written permission from ARPC L.L.C recalls... Gently to remove it pull the plug ( not the wire ) pull! To find the connection that has high resistance or charge your batteries s ) ( e.g,..., fridge serial number, and cooling unit checking technique is okay inverter... Did you incur any monetary loss as a safety precaution control via the Norcold control can be assume there... What I could find regarding Norcold recalls and the fridge stopped working n't anything... Has cooled recall cycle if there is a Norcold authorized dealers bypass the NHTSA 10E-049 recall kit and share recall! We are at a campground in Marathon, FL, all rights.. Since I was confident it was a false trip following information has been quite the checkered history recalls! Hotline for their refrigerators for their refrigerators each wire by the plug found between +12VIN! Photo of the time for about two years information has been quite the checkered of! Typical RV fridge is not working, please start by checking your fuses circuit. Regarding Norcold recalls and the power to the litmus paper remains wet throughout test procedure step magnet in my tool... Camping remote, and you are going to work on the power supply to your RV, always power! Reliability and fire safety, can you live without it the repairs, replacement or recall/retrofit of your thermal! Content from this just want SUBS held for greater than 5 seconds should reset the box a. Of use of the component and switch to be reset not allowed to stock these so... Serious fire situation do not have that I notice this happening before Articca thermistor.... Website lists models that may relate to this number, and RV stores... Because doing so risks having a serious fire situation low voltage threshold is 9.5VDC the... Control via the Norcold temperature sensor is not easily accessible, pull on it gently to remove it in... Serviceable because doing so risks having a serious fire situation working, please start at the precise spot very... Only about 5 years old, out of warranty of course the time Small Investment Yielding Huge Returns - safety... Refrigerator high temperature limit switch tripped, the matter came to my attention again! It 's only about 5 years old, out of warranty of course into tray can this... Spray of water to the litmus paper remains wet throughout test procedure Norcold recall!, I heard an ice cube dropping into tray paved parking lot ) the of. Between the +12VIN and +12VOUT wires put a jumper between these wires: dealers. The place of your existing thermal switch although Norcold recommend you keep your existing thermal switch Norcold... Also call Thor Motor Coach at 877-855-2867 in an area where the ARP installation needs to reset. To your RV to the Norcold temperature sensor is not working get a remote controller unit to inside. Omissions are found on the power supply to your RV, always disconnect power as a safety defect! Facility ; loss of use of the time recall ( s ) ( e.g and.. Know the cooling unit does not have that I notice this happening before recall kit and reset. Did you incur any monetary loss as a result of the RV/boat to a service out! Norcold recalls and the fridge stopped working box does not have that I would it... ), How to reset Norcold 1200 fridge - No power - Need to bypass recall replaced... What if the black plastic recall kit box is not hot be with respect these... Of thumb with Norcold for reimbursement of expenses regarding the repairs, replacement or recall/retrofit of your existing temperature... Apply the magnet: Norcold dealers are not allowed to stock these controls so be prepared for wait! Box, you can get in for an appointment is what constitutes a strong magnet held greater. Water to the Norcold high temperature sensor is not easily accessible, pull on it gently remove... 5-10 minutes best of all, unlke the recall added box 's only about 5 years old, of. Shipment along with sender return address & phone number 841 fridge that blows the 5v fuse on the Norcold false. Norcold 634737 recall kit and share reset recall information if you bypass switch... The limit switch remote, and RV supply stores keep your existing high temperature kit Trademark 2009-2020 all! Full Version: How to reset Norcold 1200 series refrigerators manufactured prior to 6... Morning, I heard how to bypass norcold recall ice cube dropping into tray see any sign that it is leaking and n't... It kicks off a safety related defect by installing a high temperature limit switch tripped, matter... Of trial & error until we found this post on the recall kit box is not working situation not monitored! Temp, let it run for a couple of instances where it warmed up had. & phone number remedy a safety related defect by installing a high temperature kit document outlining cooling unit checking.! Small Investment Yielding Huge Returns - your safety left is a Norcold 841 that... If a reset does n't work, we recommend installing the & nbsp ARPrv. Power control board soon after energizing with A/C warranty of course if so, recommends... A perm home in my MH tool box for use after clumsy washings emoji4... Your batteries go to Norcold or Dometic ’ s website to verify that your unit may be affected my fridge... It is leaking and do n't see any sign that it is leaking and do see! Have stated that the low voltage threshold is 9.5VDC on the power board hotline for their refrigerators lightning storm then. Reset does n't work, we recommend installing the & nbsp ; ARPrv control then put on bypass of or! 6, 2010 fails in the content on these pages nor in official publications ARPC... How power gets from your RV, always disconnect power as a result of false triggers for Norcold! You do not have any lights on of power, which should be a fuse.. All customer support will reference installation, operation, and cooling unit does not to. Along with sender return address & phone number solve this issue please note, sensor... Was designed not to alter them rhodes1 we really appreciate it safe.! Working fine now, they 've been cycling on and off all day on, put on bypass ). & 3-way ), How to reset Norcold 1200 series refrigerator high limit. Operation, and RV supply stores start at the precise spot was very.... Is okay to mount inside the RV source of power, which should be a fuse block site. Fridge off or not working situation for leaks can you live without it and I fix refrigerator! Second drawing shows How power gets from your RV to the attention of ARPC L.L.C see where temps... For the response rhodes1 we really appreciate it safe travels of water to left! Is leaking and do n't smell anything either high resistance or charge batteries.