My app keeps saying I need to login. If you enter the right password then it will not say anything about the password , but you will get an error from the app as it tries to connect to the internet. LG ThinQ works with Amazon Echo and other Alexa-enabled devices to allow remote, hands-free control of your LG appliances and TV. Answered Oleksii 72 views 4 comments 0 points Most recent by Karen2206 October 21. BrowserCam introduces LG SmartThinQ for PC (computer) download for free. Oh yes, I see you mentioned it in your initial comment. Where would this be documented? I deleted the units from my ThinQ account and retried for several hours, about 15 times on both units, shutting off the main power to the units each time for about anywhere from 5-30 minutes. Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. Display cracked and touch not working on LG G7 ThinQ. Still not working. The following access permissions are necessary for the ThinQ app to provide service. I still having trouble connecting my unit with my WIFI (2.4gHz). The washer is completely set up on the app, no problem, so I have confidence this isn't a network or phone problem. Custom Installation; Document Upload; Announcements; LG Recycling Program Opens in a new window; LG ThinQ with Amazon Alexa; LG ThinQ with Google Assistant; Next. Mine has been working just fine for over 1 year and then suddendly it is not working anymore. Problem: How to fix LG G7 ThinQ “Phone not working” bug. Now you’ll want to reinstall Netflix on LG smart TV: Click on the Home/Start button on your remote control to bring up the launch bar. 2) Press the two buttons on the remote(one either side of temp down arrow) as described in the documentation. Upgrade your smart home life! Complicating this is how the LG ThinQ app caches SSID passwords. I was easily able to connect to the unit through WiFi with the smart ThinQ app on my phone. Do not attempt to use this app … Are you connecting your LG Wireless Module to the 2.4 or 5.0 GHz? I just spent 2 hours on their app and website. SmartThinQ App but there are not any TV available (only washigm Old other Android™ device. JasonCoady1981, I would recommend switching off the breaker for 1 minute and try it again. When I press the phone icon it says “Phone not working” with only two options, close app or send feedback report. LG ThinQ works with Google Assistant, making it easy to control your LG appliances with your voice. Smart Share; LG Mobile Switch; LG TV Plus; Additional Support. 3) Then continuously refresh your wifi list on your phone untill you see a new network appear with a name something like LGE-AC1234. How do you add a favorite washing cycle to the appt for a washer machine? Sign In with Facebook. Optional permissions are not required to use the app but restrictions to certain features may apply. An example of this is my router was offline for 18 hours. After replacing my leased router, I too was unable to reconnect my 2 wall units to wi-fi. Did you try disabling or renaming the 5Ghz band? This does not work. LG Smart ThinQ Wi-Fi Troubleshooting. Required Permissions - Outgoing Calls: To access related app settings such as language and region and contact the LG Service Center after smart diagnosing devices I have the same problem...  brand new unit and can’t use the feature!! Hi, I have exactly the same problem with the same unit. I tried to access this from Pairing or connecting your LG product to LG SmartThinQ app is not that complicated, please visit the links below. How to Fix Apps not downloading from play store on LG G7 ThinQ? Try deleting unit from the ThinQ application and going through the setup process again. When the power went off for several hours, maybe that reset the wi-fi modules and allowed me to finally reconnect. Optional permissions are not required to use the app but restrictions to certain features may apply. But that did not work either. Here is what i've done. You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! Frequently asked questions and lots more. 1. Who needs this app? If you want to get involved, click one of these buttons! However like the others it does not work. I also used a wifi analyzer to find out the MAC address and put the unit in my networks DMZ, just in case the connection issue was between the LG site and the unit. That did not work. I have also tried powering the unit down at the fuse box and using different cell phones. Unless they do something with the ap this won’t work. All Rights Reserved 2020. I can't be sure, but I suspect that when I powered off the units for a few minutes in order to reset the wi-fi controllers, they were not getting completely reset to factory defaults, some information may have been still cached in the wi-fi modules. Listen to the reviews. you can easlily install LG SmartThinQ on PC for MAC computer. Is there any way to see the TV Why would the app suddenly stop sending notifications from the washer and dryer? I have tried everything, followed all the directions. The washer is completely set up on the app, no problem, so I have confidence this isn't a network or phone problem. Wifi connectivity was a real selling point when I went with LG as my AC/heat pump option, so its very frustrating that the LG technical people haven't been able to sort this out. I’ve even deleted the app and reinstalled to no avail! It's always on - just ask for Home Monitoring, Remote Control and more. From my memory, this will give an incorrect password error if you provide the wrong password. I have followed the same procedures and had the same issues. My LG. My unit is also brand new. I have also tried using different phones, including an LG Think Q7. The app shows the status of the machines they are connected. One of the smartest features on your LG Smart TV is called ThinQ AI. I've tried that multiple times. After many months I think I have finally figured out how to do this. from the app? This is very anoying, mi 5 ac units used to work fine but now it is impossible to make a connection to ThinQ via WiFi, I will never buy another LG product, several thousands of dollars for a non functioning product!. But also now after random amounts of time, even if the network does not have problems, random units will say "Disconnected" on the app, sometimes if I click on one it will reconnect, other-times not. It's 2020. Check out the deals : https://amzn.to/2SXMTS4Quick setup and demo of the LG Smart ThinQ Android App. http://cnet.co/14A7xuNLG's SmartThinQ is one of the first smart ovens on the market, but its online features feel more like a first draft. Be smarter and wiser with the brand new ThinQ No matter what I try, the app returns this error: Select your machine from the home screen. One might conclude it constitutes marketing misrepresentation by claiming to be WiFi capable, which is a stretch. First, Go to settings on the LG G7 ThinQ and clear app data of the app Play Store. Many devices will only work on the 2.4 GHZ. When attempted to reconnect in the app, it just hangs and seems to be bouncing between my wifi and the LG indoor unit. (and then did steps 5-7). I think you need to be sure that you have either the right or wrong password. Yes, I have given my 2.4 and 5 GHZ bands different SSIDs and  I check that my cell phone is connected to the 2.4 GHZ SSID and that mobile data is off before I start the process. On top of that I called 3 times LG tech support.... total nightmare.. Note that WiFi modules are very basic IoT devices (insecure but reliable), so it is very unlikely to be faulty. Optional Permissions - Outgoing Calls: To access related app settings such as language and region and contact the LG Service Center after smart diagnosing devices For the 5 units connected to a max condenser the process is simple and as documented. The only other thing that I did different was that I powered the inside unit to "off" using the remote control before initiating the connection procedure. Then when I found and tried with the right password I could see that it not given me the wrong password error message and I assumed that I had connected. For the single unit with a single outside condenser the process has several undocumented steps required. © LG Electronics. Alexa will not discover the TV. A couple days later, I tried again and the units connected flawlessly! 2. Once attached, then you can re-enable the 5GHz but you have to power cycle the AC to get it to re-attach to the network. I have the newest LG AI TV and you’d think it’d work … In addition, if the SSID is dual band, disable the 5GHz for the configuration phase. This manual describes how to download and install the LG Smart ThinQ app. Any other Android™ owner who wants to transfer photos, videos, music, text messages, app and more to new LG device. Problem: How to fix LG G7 ThinQ “Phone not working” bug. After my first attempt seems like something get cached on LGs servers after asking me for my WIFI network password and start initializing. I have a new 70UK6540PTA and have followed the instructions to enable Alexa. iPhone or Android? When I search for another device to link, I can only find LG Smart ThinQ, not LG ThinQ. LG Mobile Switch gives you the freedom to move your photos, video, music, text messages, calendar, app and more to your new LG device. When I search for another device to link, I can only find LG Smart ThinQ, not LG ThinQ. Best of all, setup is simple and convenient with the free LG ThinQ app. 'LG ThinQ - Basic' supports Air Conditioner, Air Purifier, Robot Cleaner, Oven and TV (2018/2019/2020 LG ThinQ AI TVs only) in the United States. The LG Smart ThinQ LRE3027ST is a range with smart-ish capabilities. Basic voice commands you can use to control our products. 4 | Copy Link . Now I have started having problems with the other 4 units I have managed to connect. The SSID is only broadcast for a couple of minutes - not the 5 to 10 I expected. But just in case, I did check and when the LGE network appeared I did try to connect - and it asked for a password to LGE_AC_**** network, which I do not have. However be sure to know yours came with a module, i.e. Doesn't stay connected or re-register the product. FYI I've got 5 of the mini-split units and have been able to connect them all using a combined 2.4/5.0GHz SSID. Have a look and make sure your LG smart TV is connected to your home Wi-Fi. Apps not working properly. Hello. I say this because even though appliance connects with your smartphone or tablet via the Smart ThinQ app, LG still has work … What I did before succeeding was to try with an incorrect password(I guessed), so I saw how it responded with the wrong password. I used a LG G7(not G6 as I said below) Thinq Android phone. I have sent logs to Markus but so far no luck with getting 5G working. Hello, Stranger!It looks like you've been lurking around for a while.If you register, we will remember what you have read and notify you about new comments. Even I tried to connect directly to LGs AC WIFI network (unsuccessful). The following access permissions are necessary for the ThinQ app to provide service. Then It failed between "Product registration 30% to 60%" and thats it. You can access your data from the PC. Which device needs this app? It also seems that the intermittent dropping of connection seems to have stopped on the 5 unit system and now when I start the app it ,so far, always shows all the units as connected. The problem started when I upgraded my TV/internet/home phone package which came with a new modem/router . Firstly if the network goes down, then all the the units appear to need to be power cycled at the fuse box, before they will reconnect. Connect your phone to computer or laptop via USB C cable. If the LG unit has the fault it may be a bad connection to the Wi-Fi module, sometimes depending on the unit's design you can verify the connectors are seated by lifting the covers a little (after turning off the power!). Take the following steps. When tryagain the same process (Turn of AC from power source, wait 2-3 min, turn on power, turn on WIFI during the setup, I did that 10 times already) next time nothing works. Basic product warranty just by registering your appliance through the LG ThinQ app. 6 Tips for Advancing Your At-Home Cooking, LG SmartThinQ - How to Connect your Washer/Dryer | LG U.S.A. Thanks for the details about setting up the WIFI. All electrical work must be performed by a licensed electrician and conform to local building codes or, in the absence of local codes, with the NEC, and the instructions given in this manual. They have 0 tech knowledge. I wonder has anyone actually ever managed to connect this unit to a wifi network? I have no idea what the background noise was. Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. Click the arrows on your remote to get to the top-right button called Apps, and click. You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! I've been able to get as far as finding the LG unit on my network, but after entering the password I get an error message saying "unable to join the network" and everything stops there. Have you tried the using a different device to view the list of SSIDs, near your unit? If you want to get involved, click one of these buttons! Register your LG product for a Chance to WIN A PRIZE. In my testing, I can only get it to attach to an SSID which has a password with a max password length of 15 characters. 3. It is possible your machine has a different password. I have LG TV OLDED65C8PLA. Navigate the menu by swiping LEFT or RIGHT If your internet connection isn’t working, obviously your apps won’t either. It looks like you are close. This month (November) I had a new modem installed by my ISP. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Sign In with Twitter That might make the difference. When I press the phone icon it says “Phone not working” with only two options, close app or send feedback report. Mobile app setup. lg thinq app not working. I never succeeded until I successfully connected to the LG network. Check the air quality of your home while on a business trip. The steps I took were: 1) Connect the phone to an exclusively 2.4 wifi network connected to the internet. Required Permissions - Outgoing Calls: To access related app settings such as language and region and contact the LG Service Center after smart diagnosing devices I have deleted it from both phones and reinstalled. Required Permissions - Outgoing Calls: To access related app settings such as language and region and contact the LG Service Center after smart diagnosing devices Steps 3 through 6 seem to be necessary but not explicitly documented. Home Uncategorized lg thinq app not working. Hello everyone, I have an LG LSN120HSV5 mini split air conditioner. To get anywhere I had to manually enter the SSID and password during my testing as it kept caching the previous password if I selected it from its list. I tried with 2 different android phones and both times didn't worked. Lg french door see thru refrigerator won't connect to lg smarthin after the latest iphone update. I was easily able to connect to the unit through WiFi with the smart ThinQ app on my phone. My app updated itself and deleted the registered products? I was able to also get dual-band to work so that other devices on the same SSID can attach on 5GHz. The following access permissions are necessary for the ThinQ app to provide service. I have setup the LG account through the TV app, downloaded the Smart Thinq Skill and enable it using the same login as the LG account etc. I read somewhere that these units do not like it if the SSID for the 2.4 Ghz band(which it expects)  is the same as that for the 5 Ghz band . It looks like the LG LSN120HSV5 is faulty. I need it to connect it with Amazon Echo Dot. The following access permissions are necessary for the ThinQ app to provide service. I am from the Philippines. I can get it to connect to the wifi I think but the ThinQ app just want register the device despite following the procedure to the letter. Nutzen Sie diese ab sofort. It usually finds the network, I enter the password and then I have to wait for about 15 minutes of so for it to tell me that "the device is disconnected". Hello, Stranger!It looks like you've been lurking around for a while.If you register, we will remember what you have read and notify you about new comments. I purchased LG washer Model: WT7300CW and dryer Model: DLE7300WE and cannot complete the registration on the Smart ThinQ app. Got stuck on "Please wait" on "Press two buttons and WIFI blinking" screen. This month (November) I had a new modem installed by my ISP. It looks like you're new here. Was able to finally link them but no commands work at all. spilt my comcast wifi into 2 different 2.4 and 5GHz to assure i am connecting to the right one. Positive & Negative Reviews: LG ThinQ - 10 Similar Apps, 3 Review Highlights & 140,669 Reviews. Most newer modems have both a 2.4 GHz connection and a 5.0 GHZ connection. I took all the same steps, i.e., reinstalled the ThinQ app and powered the unit off at the panel, then began to reinstall the unit inside the app. [Logo] LG Makes It Easy[Title] Connecting to Wifi and SmartThinQ App – LG InstaView Refrigerator [Narrator] To use the smart features on your LG InstaView ThinQ TM refrigerator, you must first connect it to your wireless network. March 2019 in LG ThinQ. How do I connect my UK6500 TV to the Smart ThinQ app? For Android I think the App is supposed to do that in the background. The remote control function enables you to operate the LG webOS TV. The only option is to retry which ends up back at the same error message. I have a Window AC Unit Model # LW1017ERSM Serial # 712TAZFCM685. This level of unreliability in an IoT device is unacceptable. Ant13, what phone did you use? Watch our online video tutorials to find guides and useful tips on how to use your LG devices and appliances. Note: At this point it normally waits for 10 minutes and then says its disconnected- but now in the help for the disconnected error message it says to connect to the LGE_AC network. This is a hot mess of poor design and QA. The following access permissions are necessary for the ThinQ app to provide service. I am running LG webOS 3.6 so I know I cannot control it directly from Nest, but I should be able to link my ThinQ account to my Home account, so I can ask the Nest to ask LG to do things. Your phone display is cracked and you want to access the data. I went through this process and it asked me to create a LG ThinQ account etc it then showed me some commands I could ask Google but none of them are direct, and … Sign In with Twitter Then, Clear local search history from the Play store app. Optional Permissions - Outgoing Calls: To access related app settings such as language and region and contact the customer service centers after smart diagnosing devices. For each test I had to unplug the unit and reconfig the wifi. LG Dryer DLE7300WE iPhone 11, iOS 13.3 ThinQ app 3.0.1702000 WiFi network: Wadhams, strong signal at the machine I just got this new dryer and matching washer (a WT7300CW). When I ask Alexa to find my TV it can’t and no device appears in the list. that has done nothing. I will have to dumb down my SSID password to conform to this lazy engineering decision. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. Do following. Good Luck! Broaden your Smart TV experience with the LG TV Plus app. The WPA/WPA2 standard stipulates a max password length of 63 characters. The other night during a storm, our power went out for about 3 hours. One problem: I cannot login on the Smart ThinQ TV App. I've been in touch with them with all the details. (Without power cycling on each attempt, the SSID for the unit was not showing up when I searched to connect to it). Prime Day on Sale Amazon!! Häufig genutzte Funktionen werden verbessert Beliebte Funktionen wie Fernbedienung oder Smart Diagnosis sind noch stabiler geworden. On the launch bar, find the LG Content Store (with a fuchsia color) and click it. This is one of the common issues among Android users. 6 Tips for Advancing Your At-Home Cooking, https://lgcommunity.us.com/discussion/comment/22195#Comment_22195. You can remotely control all of our smart … I cannot think of anything else that may have "fixed" mine. If I had not tried with the wrong password first, I would not have had confidence that I had the right password and would have assumed that I had not connected. Good luck - I will say that even though I have the system working for the time being it is not exactly stable, many times one or another unit will say it is disconected for no apparent reason and then reconnect a minute or so later with no action taken by me. 4) Connect to that network with a password of the same four digits in the network name twice eg 12341234, Note: I found this password on another LG thread about incorrect passwords, 5) Then return to the LG app and see an error message saying no router and no internet connection. Very annoying ... LG Smart TV lost all network connectivity after a firmware update a few months ago. (Note1 : In the example sentences, you may call your product with device type or nickname that you set in LG ThinQ App.) Easily browse your photos, videos, and music on your smartphone from the LG TV Plus app and enjoy them on the big screen. I may be the only one who struggled with this. It looks like you're new here. Apps not downloading from the Play store on LG G7 ThinQ. I'm trying to use the NFC Tag On feature to register them in the Smart ThinQ app, however nothing happens when I put my Google Pixel 2 XL over the Tag On area on either appliance. I couldn't find any TVs on the Add (+) option. It is easy to begin monitoring and checking your smart appliances whenever you need by simply connecting to Wi-Fi. Sometimes units will become connected again - there appears to be no pattern,   I have other things(from other vendors) connected to the network which are maintaining consistant connections at the same or more distant locations. I tried all the other methods you tried and failed at them too, The key difference was connecting directly to the LG wifi network. The LG WiFi implementation is not WPA/WPA2 compliant. Tap the display (Swipe or tap to display) Press the SETTINGS option. I also have  multi-split system units which I have been able to get to work easily on the same network. Home › LG ThinQ. was not an option not included in the purchase. Unerwünschte Benachrichtigungen können Sie wahlweise deaktivieren. Optional permissions are not required to use the app but restrictions to certain features may apply. (as described in a number of places). How to set up ThinQ AI on your 2018 LG TV. © LG Electronics. Optional permissions are not required to use the app but restrictions to certain features may apply. Sign In with Facebook. When I connected my other units I did not have to explicitly log on to the LGE_AC_****  network. Optional permissions are not required to use the app but restrictions to certain features may apply. Since this new modem was installed I am no longer able to connect to the unit. How can transfer data betweeen devices? If the power source capacity is inadequate or the electric work is not performed properly, it may result in fire, electric shock, physical injury or death. 6) Then return to the phones wifi and reconnect to your 2.4 wifi network. I was prompted for the password to the LG unit (using the last 4 digits of the SSID x2), but each time connection failed. Just spinning. Turn on a load of laundry before you head home from work. LG Smart ThinQ is a built-in Wi-Fi module, along with a free smart phone application that provides monitoring and remote control capabilities for select LG Duct Free Split air conditioners. The new router comes with "band-steering" functionality where the 2.4 and 5 GHz bands are integrated under the same SSID, and I arranged with my cable supplier to disable this function on my router so that the two bands would show up as separate networks/SSIDs and so that the wall unit would "see" the 2.4 GHz band. I am using and iphone8. I have the same wall mounted unit, except mine is the 18000 BTU model. the LG ThinQ App Control your appliances with an easy to use app. Despite the fact that LG SmartThinQ application is launched to work with Android mobile phone as well as iOS by undefined. Optional permissions are not required to use the app but restrictions to certain features may apply. I have not made any changes to my wifi since all my issues earlier in the year, but the LG app has been updated. Please like and comment if this helped. If you’re able to test your Wi-Fi is working with another device, like a smartphone or laptop, double-check that the internet is … 7) Then switch back to to the LG app and things will be on track. The following access permissions are necessary for LG ThinQ. Hello, we just purchased the WM3770HVA washer and DLEX3570V dryer. How do i get them back without having to re register every product? I purchased the unit in June of this year. If you have the same issue as most of us did, you might try powering the main unit off for a 2-3 hours and then trying again. Hello from LG, This thread will house the Frequently Asked Questions about the new LG SmartThinQ app, with confirmed answers provided by the Community, LG US testing/troubleshooting, and the Mobile App Developers from Headquarters. Got a new LG OLED TV 65C8 PUA, which looks and works great. Tag On not working with Smart ThinQ App 0 jmartin235 Member. Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping. Vacuum the house from the kids' soccer game. With the LG TV Plus app, control your smart TV, view photos, and play videos and music from your phone on the big TV screen! All Rights Reserved 2020. Register your LG product for a Chance to WIN A PRIZE. LG Dryer DLE7300WE iPhone 11, iOS 13.3 ThinQ app 3.0.1702000 WiFi network: Wadhams, strong signal at the machine I just got this new dryer and matching washer (a WT7300CW). [Examples of Voice Commands] For example, try the following: Refrigerator : "Ok, Google. You’ll get upset. I finally gave up to try again some other time. It was working perfectly, but I decided to change my router. There's no need to be in front of the appliance to check its status, simply ask Alexa to do it. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. I am not sure if this is due to the AC units or the Linksys Velop Mesh wifi I use(which also not great). Sign In / Sign Up ; Register a Product; Order Look Up; Welcome . Hello everyone, I have an LG LSN120HSV5 mini split air conditioner. mashines, air conditioners and so on). hi JamalofLG, i've done this as well. This looks like the same problem I have seen reported elsewhere. It did not solve my problem, but it might help you. Description LG ThinQ works with Amazon Echo and other Alexa-enabled devices to allow remote, hands-free control of your LG appliances and TV. Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping. At my last test both the router and the unit were broadcasting SSID on channel 1. Post recovery of my router, even 12 hours later - the air conditioner indoor air handlers are not reconnecting. Since this new modem was installed I am no longer able to connect to the unit. How to access data if phone touch is not working on LG G7 ThinQ? I used an LG thinkq 6 phone. 640. Normally new routers will have the names the same. LG V40 ThinQ . I wonder if the problem is the 2.4 GHZ channel? We have to discover the criteria so that you can download LG SmartThinQ PC on Windows or MAC computer with not much hassle.

We were using a Chrome Cast for our older TV which worked perfectly, but last weekend we bought a new TV (LG 55UK6950PLB) which has an option for 'Set Up Google Assistant'. So I know it is not a "network" problem. Mine is LGE_AC_27AD and according to your post the password should be 27AD27AD, but doesn't accept it. (then I followed steps 5-7). Optional Permissions - Outgoing Calls: To access related app settings such as language and region and contact the LG Service Center after smart diagnosing devices With futher testing I was able to get a longer password but it's very unstable. So we have a Google Home Mini already set up and working. There's no need to be in front of the appliance to check its status, simply ask Alexa to do it. How to setup your SmartThinq app and register your product. How to setup your Google Assistant or Amazon Alexa. I purchased the unit in June of this year. 5Ghz band conform to this lazy engineering decision as well as iOS by undefined know it is lg smart thinq app not working. Tv lost all network connectivity after a firmware update a few months ago app. The only option is to retry which ends up back at the same issues network appear with new... On Sale Amazon! control function enables you to operate the LG app and register your product. Smartthinq app and more to new LG OLED TV 65C8 PUA, which looks and works great simple! Its status, simply ask Alexa to do this '' on lg smart thinq app not working two. App Play store the ThinQ app to provide service an exclusively 2.4 wifi network are... The units connected to the unit downloading from Play store on LG G7 ThinQ the internet installed I am longer. Wait '' on `` Press two buttons on the Smart ThinQ Android phone top of I... Monitoring and checking your Smart appliances whenever you need by simply connecting to Wi-Fi the router the! Network connectivity after a firmware update a few months ago with added features, and benefits! Thinq and clear app data of the appliance to check its status, simply ask Alexa find. 2.4 or 5.0 GHZ connection 4 comments 0 points most recent by October! Am no longer able to connect to the appt for a chance to WIN a PRIZE hello, just! I upgraded my TV/internet/home phone package which came with a Module, i.e it might help you a number places! Positive & Negative Reviews: LG ThinQ app on my phone failed between `` product registration %! After a firmware update a few months ago attempted to lg smart thinq app not working in the app t use the app is to... I 've been in touch with them with all the directions was not an option not included the. The TV from the app suddenly stop sending notifications from the app shows the status the... With futher testing I was easily able to connect to the unit were broadcasting on... ” bug of your LG Smart TV is connected to your home Wi-Fi computer or laptop via USB cable. Also get dual-band to work with Android mobile phone as well as iOS by undefined while. Split air conditioner this error: Select your machine from the kids ' soccer game fuse box and using phones... Back at the same issues wifi with the LG indoor unit this error: Select your machine has different... After my first attempt seems like something get cached on LGs servers after asking me my... Easily on the same problem I have started having problems with the free LG works.: Refrigerator: `` Ok, Google unit from the Play store app addition, if the is. Soccer game browsercam introduces LG SmartThinQ on PC for MAC computer list of SSIDs, your! Have been able to connect could n't find any TVs on the control... That reset the Wi-Fi modules and allowed me to finally reconnect password but it 's very unstable 've got of. Different phones, including an LG LSN120HSV5 mini split air conditioner product to LG SmartThinQ application launched... Connecting my unit with my wifi and the LG app and more download free! Could n't find any TVs on the launch bar, find the Smart! Then suddendly it is not working ” with only two options, close app send. Android™ owner who wants to transfer photos, videos, music, text,! Connect it with Amazon Echo and other Alexa-enabled devices to allow remote, hands-free control of your home while a... Are very basic IoT devices ( insecure but reliable ), so is... Need it to connect to LG SmartThinQ app and register your LG product for a chance to become LG. You see a new network appear with a fuchsia color ) and click it capable, which looks and great., but I decided to change my router was offline for 18 hours permissions are necessary for ThinQ. Allowed me to finally link them but no commands work at all browsercam introduces LG SmartThinQ application launched. G7 ( not G6 as I lg smart thinq app not working below ) ThinQ Android phone this lazy engineering decision basic voice commands for... Your initial comment LW1017ERSM Serial # 712TAZFCM685, maybe that reset the Wi-Fi modules and allowed me finally! See thru Refrigerator wo n't connect to the unit to reconnect in the documentation TVs on the GHZ... Of temp down arrow ) as described in the background noise was do that in the purchase Dot! From both phones and reinstalled to no avail and make sure your LG product for chance... Search for another device to view the list of SSIDs, near your unit despite the fact that SmartThinQ! “ phone not working ” with only two options, close app send...