Teilnehmende Beobachtung, Contextual Inquiry, und Vor-Ort-Studie bzw. Your computer screen. Your desk. Nutzerfreundlichkeit). Contextual inquiries can be used for understanding use cases for an existing product or new product idea. Ziele. Reproduction of materials found on this site, in any form, without explicit permission is prohibited. kritischen Schritten befragt werden. Translations in context of "Inquiry" in English-French from Reverso Context: inquiry into, commission of inquiry, public inquiry, committee of inquiry, board of inquiry Cookies help us deliver our site. By clicking "Accept" or by continuing to use the site, you agree to our use of cookies. A list of common market positioning strategies. Based on your observations, what are the key issues that your design is going to have to address? Typically this has been in a workplace or home environment but with the advent of mobile internet – contextual interviews may now take place in a wider range of settings and scenarios. For example, at Intuit we called the technique “Follow-Me-Home.” And observing small business merchants using QuickBooks with their cash registers led to the development of QB POS. The definition of elegance with examples. Strategy risk is the chance that a strategy will result in losses. The key difference between contextual inquiry and other user research methods is that participants must take a more active role in leading their session in contextual inquiry. QED. Contextual inquiries will help you collect a lot of data about your users, but the next step is to turn all this data into helpful insights. Manuals. Viele übersetzte Beispielsätze mit "contextual inquiry" – Deutsch-Englisch Wörterbuch und Suchmaschine für Millionen von Deutsch-Übersetzungen. Vor allem, wenn die Anwendung in bestimmten Kontexten zum Einsatz kommt ist es sinnvoll auf Contextual Inquiry zu setzen. This is a solid example of a good contextual inquiry report. For example, you might say to the user being interviewed: "We're building a system to handle customer inquiries. Contextual inquiry offers the following advantages over other customer research methods: For example, workflows done on single channels or simple interfaces, as is usually the case with apps and websites, aren’t ideal candidates for contextual inquiry. This is a solid example of a good contextual inquiry report. If you enjoyed this page, please consider bookmarking Simplicable. Three examples of worthwhile uses for a contextual inquiry: You want to develop an app that music fans can use to find and contact each other at major rock concerts or outdoor music events. A definition of latent need with examples. The contextual inquiry is a specific type of interviewfor gathering field data from users. Die Anwender werden bei der Lösung von typischen Aufgaben beobachtet, zu … Giga-fren. The interviewer shares their interpretations with the customer to give the customer an opportunity to add something or correct a misperception. The definition of infinity with examples. A systematic investigation of market conditions including customers and the competition. The inquiry-based learning approach can be implemented at all levels of learning, whether at home or in a classroom. It is easily adapted for any age group and for any type of learner. Papers you use for your job. Contextual Inquiry. When solving for complex systems and behaviors, or for tacit behaviors that people aren’t as aware of, contextual inquiry can bring you into the life of the users as an observer. Perhaps my favorite activity, contextual inquiry (also called contextual enquiry) is essentially an unstructured interview in the context in which users use the system (Figure 4.8).The researcher acts as the student and learns everything he or she can from the user (for example, how users perform their job, what tools they use, some of the challenges they face). Shadowing . It is usually done by one interviewer speaking to one interviewee (person being interviewed) at a time. Observing a participant navigating a product can help an interviewer understand what aspects trip them up, what they enjoy, … WikiMatrix. A definition of data-driven marketing with examples. So you go with a couple of music fans to the next outdoor event. Products need to be complex enough that the environment matters Sometimes contextual inquiry isn’t the best methodology to use. Den Nutzer in Alltagssituationen beobachten und notizen machen. The analysis of contextual inquiry data can be extremely time-consuming. Introduce yourself and explain why the questioning and observation is done. Mit dem kontextuellen Interview soll Wissen über Nutzer bzw. Observe and interview users and their activities while working in their natural context of use. Their detailed description of their interviews clearly showed the depth of their observations, although in our template, we're asking for more reflection of what you learned from the observations beyond a description of what you observed. Student example 3. Contextual inquiry is a type of ethnographic field study that involves in-depth observation and interviews of a small sample of users to gain a robust understanding of work practices and behaviors. But why not just ask … The core of contextual inquiry involves three things: observation, inquiry, and documentation. It does use data-driven observations and interviews. A definition of organizational intelligence with examples. A definition of sensory design with examples. Contextual Inquiry Examples 1. In particular, they explore a few different tools for accomplishing their scheduling activity (paper-based and computer). Für viele Anwendungen macht es Sinn die Nutzung im Kontext zu beobachten – beispielsweise bei den Nutzern Zuhause. One approach is the compilation of the collected data in a detailed report, depicting the results. Contextual inquiry involves observing people in the i r natural context and asking them … All Rights Reserved. This is a straight-forward process. Vor-Ort-Beobachtung. Hierbei wird der Nutzer gebeten eine bestimmte Tätigkeit dem Beobachter vorzuführen und zu erläutern. Here's a list of the things we'd like to photograph. This method lets us observe people doing different activities. Vor-Ort-Beobachtung normalerweise im deutschsprachigen Raum das Gleiche meinen. Student example 1, This sample interviewed different roles involved in the activity and also included a photo from data collection. This example shows the most thinking about design implications and their proposed solution Then say to the participant, 'We need to take photographs while we're here today to help the design team understand your context. In particular, they explore a few different tools for accomplishing their scheduling activity (paper-based and computer). You may do phone interviews but you cannot do contextual inquiry unless you are in the real context of what you are trying to find out or learn about. Report violations, 11 Examples of Organizational Intelligence. It is particularly effective in gathering (sometimes ‘hidden’) insight — through semi-structured interview and direct observation — about how people use a product or service, and why they ‘do what they do’. You can build this focus in conjunction with the person requesting the contextual inquiry. There is lots of information about how to set-up and run … An Example of Contextual Inquiries. Your schedule for the visit might look something like this: This material may not be published, broadcast, rewritten, redistributed or translated. A contextual inquiry is a customer interview centered around observing the customer perform tasks. The definition of audit risk with examples. The methods we use to solve these problems is what many like to call user-centric design. Your computer. Definition Contextual Inquiry (Kontextanalyse) Eine Kontextanalyse ist eine Methode zur Messung und Verbesserung der Usability (dt. Anhand eines strukturierten Interviewleitfadens computer ) simultaneously talk about what they are doing while they perform tasks and talk. Different tools for accomplishing their scheduling activity ( paper-based and computer ) or a documentation. List of the user being interviewed ) at a time: observation, inquiry, and clearly describes they! 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