1 - 866 - MY - DYSON (1 - 866 - 693 - 9766) If you've already activated your warranty, we can help you faster if you log in. Use of the machine for anything other than the use it is designed for. Product must be new and in original packaging. Dyson V6 Trigger Handheld | Dyson V6 Mattress Handheld | Dyson V6 Baby and Child | Dyson V6 Car and Boat | Dyson V6 Top Dog The above models come with a two year warranty which is designed to cover any defects in material, workmanship or function. The terms and conditions of the Dyson guarantee are as follows: Further Dyson Guarantee terms and conditions may apply, depending on the type of Dyson machine. The Dyson Guarantee covers the repair or replacement of your Dyson machine (at Dyson’s discretion) if it is found to be defective due to faulty materials, workmanship or function within the guarantee period (if any part is no longer available or out of manufacture, Dyson will replace it with a functional replacement part). Has anybody else had trouble getting the free 5-year guarantee/warranty on their new Dyson hoover, we had a brand new DC25 Dyson Ball bought for us as a present and the person that bought it has lost the receipt so we cannot provide proof of purchase and Dyson will not let us have the free 5-year guarantee, we are fuming as this hoover cost over £300.00 and if it goes wrong we will … Product must be the identical model as on the Dyson Australia website and must be in stock and readily available for sale. Our delivery services may also implement measures to minimise the risk of contracting or spreading COVID-19. Cordless vacuums, hair dryers, hair stylers, air purifiers & fans are covered for 2 years. If any part is no longer available (e.g. If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return. **Dyson Limited is authorised and regulated by the Financial Conduct Authority to act as a credit broker. Email: service@dysoncanada.ca. Canadian Customers - Call Service Your machines details: Serial number. Replacement air purifier filters ... All Dyson machines are covered by a full parts and labour guarantee. To receive your order by 31 December (New Year's Eve), order by 17 December. For the best experience on our site, be sure to turn on Javascript in your browser. Serial number invalid. Cuts out if tipped over. After four incorrect attempts, you’ll be locked out of your account for 30 minutes. The Dyson guarantee protects our machines, tools and accessories. Pivots on its own center of gravity, staying put without clamping. Reconditioned, refurbished, display, demonstrator or damaged products as well as products available for purchase at a Dyson warehouse sale are excluded. Sorry, but the video player isn't currently keyboard accessible. And when you buy from dyson.com.au, we register your guarantee automatically - you won't have to fill in any more forms. A Dyson warranty covers the repair or replacement (at Dyson's discretion) of your Dyson machine if it is found to be defective due to faulty materials or workmanship within the warranty period. 8:00am - 8:00pm Monday to Friday Sleep Timer. For both general and rental enquiries, email us at business@dyson.co.uk. Explore technical information, installation guides and specification resources. Dyson websites use cookies. Get the best price for Dyson Stick Vacuum Warranty And Dyson Vs Rainbow Vacuum Re To claim under your Dyson Guarantee please contact the Dyson Customer Care Helpline on 0800 397 667. Our customer service team will help to arrange the return of your product, free of charge. particular colour variations), Dyson will replace it with a functional replacement part. Unless indicated otherwise in the paperwork, any Dyson vacuum cleaner purchased new (there are limitations on that to follow) has a five-year warranty. Please fill in your details in full on the Dyson contact form and a Dyson expert will be in touch to offer support. flyer, catalogue, website URL, email), must be verifiable and in Australian dollars. Damage caused by not carrying out the recommended machine maintenance. Exclusions to the Dyson Guarantee apply but may vary depending on the type of Dyson machine. 19 Based on Dyson internal research data 20 Tested to Dyson internal test method TM-00003711 in a 27m 2 room. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. All Dyson machines come with a hassle-free guarantee. Accidental damage, faults caused by negligent use or care, misuse, neglect, carelessness or operation or handling of the machine which is not in accordance with the Dyson User Manual. Dyson is able to identify where a machine was shipped to by its serial number. Helpline at 1-866-277-4649. A Dyson guarantee covers the repair or replacement (at Dyson's discretion) of your Dyson machine if it is found to be defective due to faulty materials or workmanship within the guarantee period. Simply click the live chat icon to exchange messages with a Dyson Expert. Your Dyson machine may need to be inspected by one of our experienced technicians in order to determine the nature of the fault the machine and what remedy you may be entitled to under the Dyson Guarantee or Australian Consumer Law. Prices due to error in advertising are excluded. If you'd like previews of new Dyson technology, invitations to special events and offers, please select the box. Otherwise, you can contact us on the following: Email: help@dyson.co.nz. If any part is no longer available (e.g. • Service under this warranty will not extend the period of this warranty. YouTube: youtube.com/dyson Select your location Close location selector. 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